Frequently Asked Questions
Through the 18+ years that we have been slinging a squeegee, we have learned a lot about windows and dirt. A good part of it was learned directly from our very wise customers…and we are still learning! However, here’s a few questions and answers that should help.
Can You Give A Bid On The Phone?
The short answer is Yes! If you have a one story home with pretty much identical windows throughout your house, we can do the math for you quickly. We can also bid a two story home with 15 windows or so fairly easily. However, the more windows, different sizes and accessibility issues make if difficult for us. No problem… just have us over for a timely, free bid.
Do You Work Saturdays?
Yes! We know its hard to get someone to stay home these days. We actually schedule work Tuesdays through Saturdays, from “see to can’t see” on some rare days! Mondays are office days, family days and, in some cases, also work days.
How Often Should I Clean My Windows?
Window cleaning is both for pleasure and maintenance, that is, to enjoy that “clean feeling” and to protect your window area. I recommend having your windows cleaned twice a year for starters. 3 or 4 times a year can help you feel prepared for all the major happenings and holidays. And, depending on your needs, having your windows cleaned monthly (usually only on the outside) can keep your home maintained for any surprise. However, being the father of 7, I support the collision of tolerance and pocketbook. If cleaning your windows just 1 time each year fits your budget, go for it!
Can You Remove Paint, Stucco or Concrete?
Yes! As long as the integrity of the glass has not been compromised, we can use a combination of razor blade and/or light gauge steel wool to remove the debris. This would be considered construction cleanup and would have an additional charge. In the case of the glass being “pitted” or damaged by the concrete (in some cases, sand blasting or welding debris), the glass can not be cleaned.
Can You Remove Water Spots?
Yes! (You can see I don’t like to say no to anything =)) Water spotting can occur with wayward sprinklers, rain runoff, or someone (we won’t name names, but you know who you are!) hosing down the house. Also, painters often need to water down a house before and after painting. All of the situations can be remedied by our low impact spot removing techniques. In most cases, this would be included in our regular window cleaning fees. In some cases, we will have to spend extended time and special product removing hard water. There will be an additional fee. However, long exposure to sprinklers and sun can permanently damage your windows. I recommend “bubblers” where feasible. Ask your gardeners!
Can I email For An Appointment?
YES! I can receive your emails all day no matter where I’m at, with my smart phone. If that is convenient for you, just email me a couple of open dates/times and what you need us to do. I’ll email right back and get you on the calender. That’s tim@southlandwindowcleaning.com
